Start here
I don’t know what to do next.
Use the first question that applies. You only need to choose the next safe step—not solve the whole case.
- Orient yourself
- Take action
- Choose the next step
Is there an immediate danger?
Call 999 where someone is in immediate danger. For child safeguarding concerns that are not immediate emergencies, contact local children’s services.
Is there a hearing or deadline soon?
Read the latest order and hearing notice. Contact the court if practical information is missing. Seek urgent legal help.
Have you received papers?
Identify the application, order, hearing date and response deadline before writing a detailed reply.
Is the problem mainly practical?
Use Support Through Court, Citizens Advice, a Law Centre or the Department Directory to find the right service.
Are you overwhelmed but not in immediate danger?
Stop. Write the next three tasks on paper. Do only the first one.
Keep in mind
- Court staff can explain procedure but cannot give legal advice.
- Do not rely on social media for case-specific legal advice.
- A short accurate summary helps professionals help you faster.